What is Emotional Engagement?
The strength of emotional connection between you and your key stakeholders.
Higher engagement drives higher loyalty, affinity and trust at minimum
Why should we measure emotional engagement?
- Highly engaged customers are 52% more valuable than those that are just highly satisfied
- Engaged citizens mean increased trust, higher social cohesion and national prosperity
- Emotionally engaged employees are more productive, stick around in tough times and live healthier lives.
What is unique about our measurement approach?
- Real Life
- Real Time
- 3 Layered Measurement
Our AI based tools can unearth insights from:
- What People Say
- How they say it
- What’s their body language