Unique Measurement Framework
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Multichannel
We measure customer emotions in real life interactions:
- In-store
- In-location
- Conversations
- Digital engagements
Never Ask, Unearth
Our AI tools pick-up, understand, measure and report emotional engagement real life and real time:
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Tone analytics
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Facial coding
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Video analysis
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Natural Language Processing
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Social Media


Three Layers
We have deployed the first of its kind 3 layered measurement that goes beyond simply measuring emotions to provide actionable recommendations.
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Theme Layer
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Sector Layer
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Emotions Layer
Measurement & Reporting
We understand that decision makers need a performance benchmark to measure progress. They also need deeper and timely insights to be able to make decisions faster.
We provide both!
